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Care plans

Websites that are cared for, perform.

Software ages, threats evolve, content drifts. Our care plans keep your site fast, secure and improving — for less than the cost of one emergency rescue. Every plan is explained in full below.

Care plans

Launch day is the beginning, not the end.

Recurring plans that keep your site fast, secure and improving — so it keeps earning long after it ships.

Essential Care

Keep your site secure, updated and online.

  • Hosting & SSL
  • Weekly backups
  • Security patches & updates
  • Uptime monitoring
  • Monthly health report
  • Email support
Plan details

Growth Care

Maintenance plus continuous improvement.

  • Everything in Essential
  • 2h content changes / month
  • Performance monitoring & tuning
  • SEO monitoring
  • Analytics review call
  • Priority support
Plan details

Growth Partner

A standing team improving your numbers monthly.

  • Everything in Growth Care
  • Monthly optimization sprint
  • Conversion rate experiments
  • AI chatbot tuning
  • Quarterly strategy session
  • Same-day response SLA
Plan details

Plan 1 of 3

Essential Care

The baseline every website needs. If your site is a brochure and a contact point — and downtime or a hack would embarrass you rather than bankrupt you — Essential Care keeps it healthy without you thinking about it.

Your site stays fast, secure and online, and you get proof of it every month in plain English.

What's included — in plain English

Managed hosting & SSL

Global edge hosting with automatic scaling and an always-valid SSL certificate. Renewals, configuration and server headaches are ours, not yours.

Weekly backups

Full site and database backups every week, stored off-server. If anything ever goes wrong, we roll back — you don't rebuild.

Security patches & software updates

Framework, dependency and platform updates applied promptly. Most hacked SME sites are hacked through updates nobody ran.

Uptime monitoring

Your site is checked around the clock. If it goes down, we usually know — and act — before your customers notice.

Monthly health report

One email a month: uptime, speed, visitors, what we updated, anything to watch. No jargon, no dashboard homework.

Email support

A real person answers questions about your site within one business day.

Support answered within 1 business day · critical outages worked immediately

Brochure and portfolio sitesBusinesses whose leads come mainly offlineSites we've just launched, as the minimum safety net
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Plan 2 of 3

Growth Care

Most chosen

For websites that are a real lead channel. When enquiries, bookings or orders come through your site, 'still online' isn't the bar — 'getting better every month' is.

Everything in Essential Care, plus a team actively watching your numbers and improving the site every month.

What's included — in plain English

Everything in Essential Care

Hosting, SSL, backups, updates, monitoring and the monthly report — all included.

2 hours of content changes monthly

New prices, new photos, a new team member, a seasonal banner — send it over and it's live, usually same week. Unused hours don't expire within the quarter.

Performance monitoring & tuning

We track Core Web Vitals continuously and tune whatever drifts — because every second of load time measurably costs conversions.

SEO monitoring

Rankings for your key search terms tracked monthly, with fixes applied when something slips and honest notes on what competitors are doing.

Monthly analytics review call

Fifteen minutes on what the numbers say: where visitors came from, what they did, and what we recommend changing next.

Priority support

You jump the queue. Same-day response on business days.

Same-day response on business days · critical issues worked immediately

Clinics, firms and restaurants taking bookings or orders onlineBusinesses investing in SEO or running ads to their siteAnyone who wants a number to improve, not just a site to exist
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Plan 3 of 3

Growth Partner

For businesses where the website drives revenue directly. This is the closest thing to having your own digital team: a monthly sprint dedicated to moving your numbers, backed by a strategy rhythm.

Everything in Growth Care, plus a dedicated improvement sprint every month and a seat at your strategy table.

What's included — in plain English

Everything in Growth Care

The full maintenance and monitoring stack, content changes, SEO tracking and the analytics call.

Monthly optimization sprint

A planned block of senior design and engineering time each month spent on the highest-impact improvement — a new landing page, a checkout tweak, a speed overhaul.

Conversion rate experiments

We form a hypothesis, change one thing, measure the result, and keep what wins. Compounding gains, backed by data instead of taste.

AI chatbot & automation tuning

If you run an AI assistant or automations with us, they're reviewed and retrained monthly — new questions, new answers, better handoffs.

Quarterly strategy session

Every quarter we zoom out: what happened, what the market is doing, and where your digital investment should go next.

Same-day SLA

Guaranteed same-day response, seven days a week for critical issues.

Same-day SLA · critical issues worked immediately, any day

Ecommerce and ordering businessesCompanies where the website is the primary sales channelTeams that want continuous improvement without hiring in-house
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Pricing is quoted after a short conversation about your site and its traffic — it takes ten minutes, and the number is fixed once agreed. Not sure which plan fits? Book a free call and we'll recommend one honestly, even if it's the cheapest.

Questions, answered

Everything you're wondering.

Straight answers to the 32 questions we hear most. Still unsure? Ask us directly — we answer fast.

We're a digital growth partner for small and medium businesses. That means strategy, design, development, hosting, email, SEO, AI automation and ongoing optimization — everything required to establish and grow your business online, under one roof.

Free 30-minute strategy call

More than websites.
We build your digital business.

One conversation. A clear picture of where your business stands online and exactly what to do next — whether you work with us or not.

Book Free Strategy CallTake the Digital Assessment